Good business writing
skills are a key ingredient in effective communication,
impacting significantly on both the image of the writer and
the organisation. ProSeminar’s one-day Business Writing Skills
Workshop provides an excellent opportunity for participants to
hone their skills, take stock of their current approaches and
pick up a range of useful techniques.
Focusing on reports,
letters, e-mails and other common forms of written
communication, this business writing skills workshop
emphasises not only how to write clearly, concisely and
correctly, but also how to chose words, style and tone to
impact positively on relationships and achieve business
objectives.
Course Membership
Managers, professionals and all staff who want to review and
enhance their business writing skills
Course
Objectives
To help participants:
-
produce well-structured and well-presented
documents to meet a defined aim
-
write clearly and concisely
-
project a positive image and manage relationships
constructively
-
improve their grammar, punctuation and spelling
-
increase the efficiency of their writing
processes and thus make better use of time.
Course
Outline
-
Introduction to
business writing skills
-
Planning the process and getting started
o
the six
steps to writing
o
defining aims and thinking about readers’ needs
o
getting
started quickly and painlessly
-
Structuring reports, letters and e-mails
o
structuring ideas and classifying information
o
logical sequencing
o
using paragraphs to reflect the structure
o
choosing good headings and subject lines
-
Writing clearly and concisely
o
using the right words - simple, necessary, specific and
active
o
understanding readability statistics
o
keeping sentences short but fluent
o
using bullet points and checking parallelism
-
Tone and style
o
adopting a tone and style in line with objectives and
readers’ expectations
o
e-mail etiquette
o
using positive language and focusing on solutions
o
responding to
complaints and writing ‘bad news’ letters and e-mails
-
Grammar,
punctuation and spelling
-
Layout
o
creating ‘white’ space – margins, spacing etc
o
layout devices to support structure - consistency in
headings and sub-headings
o
choosing fonts and text alignment
o
using charts and tables
o
layout devices for
writing procedures and instructions
-
Proofreading and spellchecking
-
Getting the best from MS Word – using advanced features
Course
Methods
ProSeminar’s Business
Writing Skills Workshop is based around an informal and
interactive format. Participants are asked to bring samples of
their documents to work on throughout the day. This allows
them to relate the principles discussed to their own writing
and identify specific ways of enhancing its effectiveness for
the future.
Maximum
number of participants
8
Dates & Venue
In-Company
Business Writing
Skills Workshop is
also available on an in-company basis - date and location to
meet your convenience. Go to
In-Company
Programmes: Business Writing Skills Workshop for more information.
Book places
Further information
|
