Staff Management Courses

 Managing People & Performance
2 Days £925 + VAT
 

Managing People & Performance is designed to help line-managers and supervisors meet their key responsibilities to provide good management to their staff - helping them to perform effectively with enhanced job satisfaction. Emphasis is placed on taking a pro-active approach to motivating and developing people and to adopting appropriate and flexible management styles based on the concept of ‘differential leadership’. Managing People & Performance also focuses on the central role of performance appraisal systems and how line-mangers can get the best out of them integrating them with their everyday management of staff.

Course Membership

• Line-managers and supervisors.

• HR specialists who wish to review their organisation's approach to performance management.

Course Objectives

By the end of the course participants will have:

• reviewed their responsibilities for, and attitudes towards, managing people & performance

• developed a plan for managing the performance and development of each individual for whom they are responsible

• developed their understanding of their own appraisal system and how to get the best from it

• reviewed the range of training interventions available

Course Outline 

• Introduction to Managing People & Performance

• Dimensions of performance

• Practical motivation

• Delegating tasks and responsibilities

• Management style – ‘differential leadership’

• Getting the best from appraisal

• Setting and agreeing objectives

• Leading appraisal discussions/performance reviews

• Constructive criticism and problem solving

• Identifying and actioning training needs

• Skills of on-job training

• Coaching and development

Course Methods 

Case studies and role-plays provide a framework for exploring issues and reviewing skills. Managing People & Perforfmance also makes use of informal lecture, group discussion and training films. 

Qualification

Participants may opt to follow Managing People & Performance with further study and an assignment leading to the CMI Level 5 Award 'Performance Management'.  See Management Qualifications for more information.

Maximum number of participants

12

Dates & Venue
 

In-Company

Managing People & Performance and other staff management courses from ProSeminar are also available on an in-company basis - date and location to meet your convenience.  Go to In-Company Programmes: Managing People & Performance for more information.

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